Kimberley Causey-Gomez


Michal Rhymer-Browne

Assistant Commissioner - St. Thomas


Carla Benjamin

Assistant Commissioner - St. Croix

U.S. Virgin Islands

Department of Human Services

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Intake and Emergency Services

The Department of Human Services, Office of Intake and Emergency Services, maintains a strong commitment in its continuing efforts to provide services for our population in need of emergency/immediate assistance. This Department provides assessments and evaluative determinations to assist the client's access to necessary services available in our community. These services address the client's immediate needs and determine the required long term instruments necessary to facilitate the family in developing their familial strengths and addressing their encumbrances.

This Office is a 24 hour, seven day per week response unit that evaluates and determines presenting areas of child abuse and neglect, family crisis and the office also provides extended collateral services of which some are listed below.

The Office of Intake and Emergency Services promotes and facilities a multi- disciplinary team approach involving various government and not-for-profit community agencies. Within our community it is of prime importance that the combined efforts of all aspects of this United States Virgin Islands, including governmental, non profit, for profit, private and citizens work cohesively to address the presenting encumbrances and strengths impacting and effecting our population with particular emphasis on the children.

This Office maintains an oversight administrative branch that provides technical assistance and support to sub-grantee funding recipients that includes: Catholic Charities, Family Resource Center, Kidscope, and The Men's Coalition of the Virgin Islands, The Women's Coalition of St. Croix and the St. John Safety Zone.

The Office of Intake and Emergency Services staff is an active member of both the Child Abuse Task Force and the Domestic Violence and Sexual Assault Council within this territory.

The platform presented by the Center for the Study of Social Policy is in step with the forward and aggressive thinking of this Department. The time is now to implement front end proactive resources and efforts to address child neglect and child abuse in a protective stance.

The collaboration and dedication of the organizations and individuals listed in this response is the proverbial "tip of the iceberg" in relation to the active components that are ready, willing and able to step forward and take ownership of the problems and the solutions.